Refund & Cancellation Policy

You may submit a refund request within 48 hours of purchase. That window applies to submitting the request only.

The time our support or technical team needs to review, assess, verify or investigate a request is not counted against your 48-hour window. A request sent in time stays eligible however long we take to answer it.

Requests submitted after the 48-hour period has expired are not eligible for consideration, except where required by applicable Indian law.

Tarakki Hub is a Software-as-a-Service platform. We do not sell or ship physical goods. Access to digital tools and credits is granted immediately on successful payment.

In line with Indian consumer protection law, refunds for digital services are assessed with regard to service usage, access and consumption. See our Delivery Policy for how and when access is delivered.

Email tarakkihub.com@gmail.com within the 48-hour window with accurate transaction details:

• Your order ID
• The email address registered with your account
• The payment reference from your bank or payment provider

All requests are reviewed and handled in a fair, reasonable and transparent manner.

Once a valid request is received:

• Our support and technical teams may take the time reasonably required to assess and verify the request.
• The length of that assessment does not affect your eligibility and is not counted toward the 48-hour submission window.
• Approval or rejection is communicated to you by email.
• If approved, the refund is processed to the original payment method within 5–7 business days, subject to bank and payment-gateway timelines.

Tarakki Hub is not liable for delays caused by third-party payment processors or financial institutions.

If an approved refund has not reached you:

• Check your bank account or payment method again — settlement can lag the approval.
• Contact your card issuer or payment provider.
• Contact your bank for further clarification.

If it still has not arrived, write to us at tarakkihub.com@gmail.com and we will chase it.

You may cancel a recurring plan at any time. Cancellation takes effect at the end of the current billing cycle, and you keep access until then.

No prorated or partial refunds are issued for unused periods. A refund following cancellation is considered only where both the cancellation and the refund request fall within the 48-hour window, subject to usage.

Except where mandated by Indian law, refunds are not provided where:

• The request was submitted after the 48-hour window.
• The credits or services have been fully or partially used.
• The credits were free, bonus or promotional.
• The dissatisfaction arises from a change or action by a third-party platform — for example a marketplace altering its shipping rates after you listed.
• The account was suspended or terminated for a violation of the Terms & Conditions.

Nothing in this policy limits or waives the statutory rights available to you as a consumer under Indian law.

For refund grievances or merchant enquiries, contact:

• Legal name: Mohd Faizan
• Brand name: Tarakki Hub
• Email: tarakkihub.com@gmail.com
• WhatsApp: +91 8076 961 072

We make reasonable efforts to resolve grievances within a reasonable time, in accordance with applicable consumer-protection regulations.

Tarakki Hub may amend or update this policy at any time. Changes take effect on publication on this page, and the date at the top records when that last happened.